Teranga Software	Microsoft CRM	NetLedger	Salesforce.com
					Professional	Enterprise
Cost Per Year*
	10 users	$5,400	$11,880	$9,000	$7,800	-
	50 users	$24,600	$59,400	$45,000	$39,000	$75,000
	100 users	$42,000	$118,800	call	$78,000	$150,000
FEATURES
CONTACT MANAGEMENT
Separate customer tracking
Separate partner tracking
Separate vendor tracking
Automatic logging of events (customers, partners, vendors)			customers only	customers only	customers only	customers only
Private records
PARTNER RELATIONSHIP MANAGEMENT
Track partnership level
Track leads provided from and to partners
Track partners skill levels
HUMAN RELATIONSHIP MANAGEMENT
Capture employee's basic information
Track payroll information
Track vacation requests
Track performance reviews
Create company benefits online
EMPLOYEE RELATIONSHIP MANAGEMENT
Online timesheet entries
Online vacation requests
Online benefits update
CAMPAIGN MANAGEMENT
Automatic email campaigns
Campaign success measurements
Automatic web lead capturing
Web based campaigns
Segementation based campaigns
Ability to choose campaign participants
Automatic calendar creation
SALES FORCE AUTOMATION
Lead filtering and assignment
Quota assigment by Company, region, individual
Full pipeline tracking
Competitor tracking
Win/Loss record keeping
"Hold" inventory from sales order
Sales quote generation
SERVICE MANAGEMENT
Log and track all service requests
Auto assignment based on contact type
Auto assignment based on problem type
Transfer to multiple agents/groups
Contacts can log problems via web
INVENTORY MANAGEMENT
Multiple inventory locations
Automatic inventory adjustment after sale
FINANCIAL MANAGEMENT
Auto assignment of Purchase Orders
Auto assignment of Sales Orders
Create budget for departments
Line item or project budgeting
Track actuals vs budgeted
GENERAL
Community Bulletin Board
Document sharing
Use your own terminology for labels and buttons
Ability to add screens
Website included
Email Accounts included
		Teranga Software	Microsoft CRM	NetLedger	Salesforce.com
					Professional	Enterprise
Cost Per Year*
	10 users	$5,400	$11,880	$9,000	$7,800	-
	50 users	$24,600	$59,400	$45,000	$39,000	$75,000
	100 users	$42,000	$118,800	call	$78,000	$150,000

* You would need to add implementation and training costs to the software cost. Cost per year is as of July 1st 2003 as obtained from the respective web sites.